Frequently Asked Questions

Click here to see the schedule overview!

Click Here to Access the Virtual Conference Platform

Audio Issues? 1) Click the audio button on the video screen and slide volume to desired position. 2) Check your internet connection. 3) Check your own audio/volume settings.

Do I need a special app to watch the presentations?

No! You will log into the conference platform on a web browser with the email address you used to register. 

Will I receive a webinar link to attend the conference?

No. The conference will take place on the website you used to register. Use your registration email to sign in with the button at the top right corner of the page: https://live.chiaonline.org/event/chia-2021-03-05In fact, you may sign in any time to review the schedule, see the vendors, etc!

Can I watch with someone else on the same device?

In order to receive a certificate of attendance and CEUs, each person must be logged into the conference platform with their own unique login and password. This is the only way we can track attendance for verification purposes.

What type of device can I use to watch presentations?

Any device that will open a web browser (computer, tablet, smartphone). You will also need an internet connection.

How do I get help with technical problems?

Our virtual platform vendor, SlideSpiel, will have support technicians available to answer questions during the entirety of the live event.

When will I receive the certificate of attendance?

You will receive a certificate of attendance for each presentation you watch. Certificates will be emailed to you within 24 hours of watching the full presentation.

If you watch a recorded conference presentation from the virtual video library, you will receive the certificate by email within 24 hours of watching the full presentation and answering 4-5 quiz questions.

What if I misplace my certificate of attendance?

Your certificate of attendance will be available on the conference platform for up to one year following the event. After that, CHIA will be unable to replace your certificate.

Do I have to attend all of the sessions on both days?

That's up to you! We realize that, unlike an in-person conference, it can be challenging to sit in one place staring at a screen for 2 full days. We have scheduled breaks in between each presentation to stretch, grab a snack, and attend to personal needs. If you miss a presentation, don't stress! A recording will be available in our virtual video library for up to one year following the event (expires March 4, 2022).

If I cannot attend on March 5 or 6 and plan to watch the recordings, do I have to register?

Yes, you must register in order to access the content on the conference platform.

Can I earn CEUs by watching the recording?

Yes! If you miss a presentation during the live event on March 5-6, you can still earn CEUs by watching the recording  in our virtual video library for up to one year following the event (expires March 4, 2022).

How many CEUs are approved?

ATA credits will not be available this year.

CCHI has approved 20 presentations for continuing education credit. This means you can earn up to 20 credit hours from CCHI. You will have until March 4, 2022 to watch all presentations. Click here to see approved activities.

CIMCE credits will not be available this year.

IMIA/NBCMI has approved 20 presentations for continuing education credit. This means you can earn up to 20 credit hours from IMIA/NBCMI. You will have until March 4, 2022 to watch all presentations. Click here to see approved activities.

RID has approved 16 presentations for continuing education credit. This means you can earn up to 16 credit hours from RID. You will have until March 4, 2022 to watch all presentations. Click here to see approved activities. To receive RID credit, you will need to complete the PINRA form (just once for the whole conference!) and submit the certificate for each presentation you attend. The standard PINRA fee has been waived.

WA-DSHS credits will not be available this year.

How do I earn CEUs?

You must be logged into the conference platform with your own unique login and password. This is the only way we can track your attendance for verification purposes.

To earn CEUs during the live sessions on March 5-6, you must attend a full conference session. CHIA is able to track the time you start and stop watching each presentation.

To earn CEUs by watching a recorded presentation in the virtual library, you must watch the entire presentation and answer 4-5 quiz questions.

RID credits: Please refer above if you are an ASL interpreter seeking CEUs.

How many total CEUs can I earn?

This will depend on the accrediting body (see above). You will have up to one year to earn CEUs for all approved presentations by watching the recording  in our virtual video library for up to one year following the event (expires March 4, 2022).

What if I'm interested in both presentations that are occurring at the same time?

No problem! You can watch one during the live event and watch the recording in our virtual video library for up to one year following the event (expires March 4, 2022).

Will I be on camera?

No, not during the presentations. You have the option to be on camera during the "Chat with CHIA Friends" opportunities (similar to a Zoom call).

Will I be able to ask the presenters questions?

Yes! Like a webinar, you will type your questions in a "live chat" box that streams to the right of the presentation. You will only see your message and moderator messages. A moderator will then ask the questions to the presenter(s) at the each session.

Will I be able to get a copy of the presentation slides?

This is at the discretion of each presenter. You may email them following the presentation to inquire.

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