Trauma-Informed Interpreting: Understanding Trauma and its Impact on Effective Communication

  • 01 Jan 2024
  • 20 Jun 2025
  • On Demand Webinar



Presenter: Ludmila “Mila” Golovine


NOTE: There are no refunds or cancelations for on-demand webinars. 

  • RID TSID Activity 0027.0823.06
  • IMIA/NBCMI 0.1500 
  • CCHI 1.5 CE Hour CEAP
  • DSHS approval: # 726, General Credits: 1.50

NOTE: CEUs are available by participating in the entire activity only (usually 90 minutes).  


By the nature of the work they do, interpreters help facilitate communication for vulnerable populations in our society. To assist interpreters in being prepared to provide language access to these groups, we will explore trauma from the perspective of the interpreter. Participants will be introduced to the concept of trauma and how it changes the way individuals think and communicate. For interpreters to be effective members of the care team, we will also discuss two concepts related to the care for survivors: Trauma-Informed Care and Trust Based Relationship Intervention (TBRI) and is following SAMHSA Principles and Guidance for a Trauma-Informed Approach (TIA). To support this, we will touch on how language and cultural competency play an important role in delivering trauma-informed care. Finally, attendees will learn strategies for managing difficult interpreting encounters when working with survivors of trauma.


  • Understand Trauma, its impact on patients and the care team, and ways it can impact communication.
  • Learn the principles of trauma-informed care.
  • Understand TBRI – Trust Based Relationship Intervention
  • Garner strategies to manage difficult situations.
  • Develop an understanding of how language and cultural competency play an important role in delivering trauma informed care.


Ludmila Golovine is President and CEO of MasterWord. An internationally recognized speaker, she has applied her training in Trust-Based Relational Intervention therapy and Trauma Informed Care to educate language professionals on vicarious trauma and Trauma Informed Interpreting and to promote health and wellness to language professionals. An active advocate for survivors of human trafficking, Ludmila is a member of the United Against Human Trafficking Coalition. Golovine is committed to providing trauma-informed services and have training and tools launched for language professionals and trauma-informed providers, who work with language professionals, to foster a partnership that creates an environment conducive to healing and avoiding re-traumatization of survivors.

Platform: CHIA's Educational Hub, our online library.

NOTE: Once you pay, you will automatically receive an email with the Hub link. Be sure to check your spam/junk/clutter folder if you do not find it in your inbox. You will be given 30 days to download your certificate after watching the full webinar.



Presented in English. The content of this presentation will apply to both spoken and sign language. Presenters may draw on examples using multiple languages as relevant to their working language/s and content presented.

Training level: 

The session listed are aimed at working interpreters and applicable to all levels. While students are welcomed to attend all CHIA events, CHIA events are not specifically designed for interpreting students.  


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